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Sorry for the late reply, this is a short definition of traceroute
"traceroute is a computer network tool used to determine the route taken by packets across an IP network"
What it means is that by doing a traceroute you can see what happens and where your request goes when you type milanmania.com in your browser for example. The hops you see for example "p4-1-2-0.r00.amstnl02.nl.bb.verio.net" mean that your request to load the site is passing through a different router (the machines responsible for connecting internet basically) before reaching the destination (our server)
The reason traceroute is used to make sure you can actually reach here and its not one of the hops in between that is causing the problem, if one of the hops before you reach the destination is like "* * *" it often (but not necessarily always) means something is wrong on the way. If our server is completely down you most likely won't see anything at all when you traceroute, you may only get a message like 'unable to resolve...'
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